Question 1

How does the enterprise dashboard protect employee privacy?

Accepted Answer

Our enterprise dashboard shows anonymized, aggregated data only. Individual coaching conversations remain private, while team-level insights help leadership address systemic issues without compromising personal confidentiality.

Question 2

How is AI coaching different from just chatting with ChatGPT?

Accepted Answer

Unlike general AI chatbots, Coach Nova uses specialized coaching frameworks, tracks your progress over time, and adapts its approach based on your specific needs and responses. It’s purpose-built for coaching, not general conversation.

Question 3

Is my conversation data secure and private?

Accepted Answer

Absolutely. We comply with HIPAA, GDPR, and SOC 2 standards, implementing zero data retention policies beyond what’s necessary for your coaching experience. Your data is never sold or shared with third parties.

Question 4

Can I switch between AI coaching and human coaching?

Accepted Answer

Yes. While our AI handles 80% of coaching scenarios effectively, complex situations trigger our human escalation system, ensuring you always have appropriate support when needed.

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